Frequently Asked Questions
People have questions about how to use mobile internet while traveling in China, what suitable SIM card products are available, and the use of VPNs.
You’ll often need SMS verification when booking tickets to Tiananmen Square, the Forbidden City, or other famous sights, and when connecting to public Wi-Fi. SIM with a local number can help you avoid problems such as incorrect blocking, and failure to receive SMS in time. Plus, plans from local Chinese providers are the most cost-effective, compared to eSIMs or other data-only SIMs.
For pick-up orders, after placing the order, you will receive an email with the detailed pick-up guide; For delivery orders, you will receive the SIM at the shipping address and our staff will help you activate it.
Yes. We recommend setting up a VPN before arriving in China to access popular apps and websites from your home country, such as Google, Facebook, Instagram, and TikTok. Additionally, a VPN is essential for accessing these sites when connecting to public Wi-Fi.
The Chinese government has intensified efforts to combat telecom fraud, leading to strict real-name registration requirements for SIM cards. Both locals and foreigners applying for phone cards need to pass real-name authentication.
During COVID-19, Chinese telecom providers made it significantly more difficult for foreigners to obtain SIM cards. Short-term SIM cards for tourists have only been available in the last two years. We are the only website to offer physical China travel SIM online.
Of course! You can simply dispose of it after your trip.
Your phone must have a physical SIM card slot and should be carrier-unlocked.
We offer a 3-in-1 SIM card set that includes all three sizes:
• Standard SIM (Mini-SIM): 25mm x 15mm
• Micro SIM: 15mm x 12mm
• Nano SIM: 12.3mm x 8.8mm
If you have more questions, please get in touch with [email protected].