Frequently Asked Questions

People have questions about how to use mobile internet while traveling in China, what suitable SIM card products are available, and the use of VPNs.

You’ll often need SMS verification when booking tickets to Tiananmen Square, the Forbidden City, or other famous sights, and when connecting to public Wi-Fi. SIM with a local number can help you avoid problems such as incorrect blocking, and failure to receive SMS in time. Plus, plans from local Chinese providers are the most cost-effective, compared to eSIMs or other data-only SIMs.

Your phone must have a physical SIM card slot and should be carrier-unlocked.

Yes. We recommend setting up a VPN before arriving in China to access popular apps and websites from your home country, such as Google, Facebook, Instagram, and TikTok. Additionally, a VPN is essential for accessing these sites when connecting to public Wi-Fi.

Once you place your order, you will receive an email requesting your WeChat account (we can assist you with this at no cost) along with the necessary real-name information. After that, you can pick up your SIM card at the airport, where our staff will be available to help you activate it on your phone.

The Chinese government has intensified efforts to combat telecom fraud, leading to strict real-name registration requirements for SIM cards. Both locals and foreigners applying for phone cards need to pass real-name authentication.

We offer a 3-in-1 SIM card set that includes all three sizes:
• Standard SIM (Mini-SIM): 25mm x 15mm
• Micro SIM: 15mm x 12mm
• Nano SIM: 12.3mm x 8.8mm

China Mobile, China Unicom, and China Telecom offer excellent network coverage in China, with little difference between them—these three major carriers back all virtual operators. We also offer customized physical SIM card products specifically designed for tourists.

Of course! You can simply dispose of it after your trip.

During COVID-19, Chinese telecom providers made it significantly more difficult for foreigners to obtain SIM cards. Short-term SIM cards for tourists have only been available in the last two years. We are one of the first websites to offer physical SIM cards for China online.

If you have more questions, please get in touch with [email protected].