Refund Policy

• Full refunds are available within 72 hours after purchase without any reason.
• No refunds or changes are allowed within 48 hours of the scheduled pickup time.
• To complete your refund, we require a receipt or proof of purchase.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, Please contact us through online customer service.

Changes to Your Order

• You can change your pickup time, location, or product plan for free at least 48 hours before your scheduled pickup.
• For unexpected flight delays or other last-minute changes, please contact our customer service team directly for assistance.